While we hope you love our products and items available for sale in the shop, we do offer returns under certain conditions to our products.
Please contact us if you have any problems with your order and before proceeding to returning the product. We will do our best to solve your problem and can help you make sure the product is for return.
RETURN CRITERIA FOR OUR SHOP PRODUCTS
Must be in the original condition: not washed, not worn not used.
Must be in original packaging and the package must not be damaged.
You must return the product within 7 days after the products was delivered to you.
Customers will be responsible for paying for return shipping.
RETURN CRITERIA FOR OUR DIGITAL PRODUCTS
We do not accept returns, exchanges, and cancellations for any of our digital items. Due to their digital nature they cannot be returned.
Please contact us if you have any problems with your order.
RETURN CRITERIA FOR THE COURSES
We want to make sure you love our courses and all the courses are of much value and service to you. Still, if you are not happy with the course we offer returns under certain conditions.
Please note that by using the Courses on our Website you recognize that we gave you no guarantee of your results whatsoever. Your ultimate success or non-success will depend exclusively on you and your own efforts, your particular circumstances, and countless other influences beyond our knowledge and control.
But let us know if you have any problems with the course. We willconsider refunds under certain circumstances:
If you work through the course you have purchased,
listened to/watched all the lessons,
followed the guidance of the course,
completed all exercises and journaling prompts,
and still don’t see any results at all,
you can email us at hi@sandina.art within 14 days after purchase for a refund.
For your refund to be considered, you must provide evidence that you did the work in the course. You must provide your workbook/ journaling prompts and exercises filled in completely, and not see any improvements whatsoever in yourself.
**Please note that working with yourself takes time, patience, and devotion.
Please kindly remember to not put too much pressure on yourself. You already are doing a beautiful job by being willing to improve yourself.
For questions, please contact us at hi@sandina.art
